Introduction
This document delineates the Terms and Conditions (hereinafter referred to as the “Terms”) governing the use of services provided by ##namecompany (hereinafter referred to as the “Company”), a digital distribution website specializing in the sale of Digital activation keys for PC games, incorporated and operating under the laws of the United Kingdom. These Terms constitute a legally binding agreement between the Company and any individual or entity (hereinafter referred to as the “Customer”) that accesses or uses the Company’s website, services, or any associated content (collectively referred to as the “Service”). By engaging with the Service, Customers acknowledge their acceptance of these Terms in their entirety. If the Customer does not agree to these Terms, they are advised against accessing or using the Service.
Definitions
Company: Refers to ##namecompany, its website, employees, directors, officers, affiliates, agents, licensors, and suppliers.
Customer: Denotes any individual or entity that engages with the Service provided by the Company.
Digital activation key: Signifies a unique cryptographic sequence provided to the Customer via instant email delivery, authorizing the Customer to download, install, and access the digital content purchased through the Service.
Service: Encompasses the Company’s website, the sale of digital activation keys, customer support, and any other services offered by the Company.
Purchase and delivery
Upon selection of a digital game, the Customer shall proceed to add the desired Digital Activation Key(s) to their shopping cart and initiate the checkout process. Payment for the Digital Activation Keys must be rendered through accepted payment mechanisms, including, but not limited to, Visa and MasterCard. Subsequent to the successful transaction, the Customer shall receive the Digital Activation Key alongside a downloadable link for the game via electronic mail, thereby facilitating instantaneous access to the purchased digital content.
Age verification
The Company strictly adheres to the BBFC ratings as necessitated by the Video Recordings Act 1984 and the Digital Economy Act 2017, thereby implementing age verification procedures to comply with statutory age restrictions. During any interaction with the website, the Company reserves the right to employ age verification mechanisms to ascertain the Customer’s age, ensuring compliance with the legal requirements and preventing the distribution of content deemed unsuitable for minors. The classification framework ranges from Universal (U) to Restricted Adult Use (18), with stringent penalties for non-compliance.
Installation and activation
The acquisition of a Digital Activation Key obligates the Customer to download and install the specified game on a compatible computing device or an accepted digital platform, such as Steam or others. The digital activation key must be employed to activate the game, conforming to the explicit instructions provided by the Company for successful installation and subsequent access to the digital content.
Refund policy
The Company maintains a no-refund policy on all digital goods sold, with exceptions solely for instances wherein the Digital Activation Key or the downloadable content is verified to be defective or non-functional. Under such circumstances, it is incumbent upon the Customer to notify the Company’s customer support team within a prescribed period of forty-eight (48) hours following the purchase. The Company is committed to conducting a thorough investigation of the claim and, upon validation, shall endeavor to provide a suitable replacement or alternative resolution within a fourteen (14) day period from the date of the initial complaint.
Sanctioned countries
In alignment with international regulatory standards, the Company restricts transactions with individuals or entities residing in or conducting transactions from countries under sanctions imposed by the Office of Financial Sanctions Implementation (OFSI) of the United Kingdom and the Office of Foreign Assets Control (OFAC) of the United States. This policy underscores the Company’s commitment to upholding global security measures and compliance with international legal obligations, precluding engagements with sanctioned territories
Limitation of liability
The Company disclaims all liability for any indirect, special, incidental, consequential, or punitive damages, including but not limited to loss of profits, d ata, reputation, or goodwill, arising out of or in connection with the Customer’s use of the Service or the inability to use the Digital Activation Keys or other digital content procured from the Company. This limitation of liability shall apply to the fullest extent permitted by law, irrespective of the nature of the claim, whether in contract, tort, warranty, or otherwise.
Indemnification
The Customer hereby agrees to indemnify, defend, and hold harmless the Company, its affiliates, officers, directors, agents, and employees, from any and all claims, damages, expenses, losses, and liabilities, including reasonable attorneys’ fees, arising out of or related to the Customer’s use of the Service, violation ofthese Terms, or infringement, whether direct or indirect, of any third-party rights through the use of the Service. This indemnification obligation will survive the termination or expiration of these Terms and the use of the Service.
Force Majeure
The Company shall not be held liable for any failure to perform its obligations hereunder where such failure results from any cause beyond the Company’s reasonable control, including, but not limited to, mechanical, electronic, or communications failure or degradation (including “line-noise” interference). Such force majeure events may include, without limitation, acts of God, natural disasters, terrorism, war, civil disturbance, action by governmental entity, strike, and non-performance by a third party. In the occurrence of such force majeure events, the performance of the Company’s obligations under these Terms shall be suspended for the duration of such events, and the Company shall not be liable for delays.
Governing law
These Terms, and any dispute arising from the relationship between the parties to these Terms, shall be governed by and construed in accordance with the laws of the United Kingdom, excluding its conflicts of law rules. Any legal actions, suits or proceedings arising out of these Terms (including without limitation, any and all disputes arising out of or relating to the interpretation, violation, enforceability, or validity of any provision of these Terms) will be brought exclusively in the courts of the United Kingdom, and the Customer hereby irrevocably consents to such jurisdiction.
Modifications to the Terms
The Company reserves the right, at its sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Service after those revisions become effective, the Customer agrees to be bound by the revised terms. If the Customer does not agree to the new terms, they are advised to stop using the Service.
Contact us
For any queries, concerns, or clarifications pertaining to these Terms and Conditions, our legal team is readily available to address your communication. Kindly direct your correspondence to our official email address: ##email.